運送政策

We currently ship from our studio in London, UK.

Processing Time:
Orders are processed within 1–3 working days. You will receive a confirmation email with tracking details once your order has been dispatched.

UK Shipping:
- Standard Shipping (2–4 working days): £3.99 (Free over £50)
- Express Shipping (1–2 working days): £6.99

International Shipping:
We currently ship to selected countries. Shipping fees and delivery times vary by destination and will be shown at checkout.
Please note that international customers are responsible for any customs duties or import taxes.

Delivery Issues:
If your order hasn’t arrived within the expected time, please contact us at admin@inessence-xn.co.uk. We’ll do our best to assist you.