退款政策

Return & Refund Policy

Due to the nature of our products, we do not accept returns or exchanges for opened or used items. This includes all herbal teas, broths, and herbal ingredients.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [your email] with your order number and a photo of the issue. We will gladly offer a replacement or refund where applicable.

Please note:

• We do not accept returns for change of mind.

• Refunds will be issued to your original payment method.

Thank you for supporting IN ESSENCE and our herbal rituals.
We’re here to help if anything goes wrong 🌿